Privacy Policy

1. Who we are

Teesta Tech Educational Consultancy (TeestaEdu, "we", "us", "our") is an education consultancy based in Chattogram, Bangladesh, helping students study abroad. TeestaEdu is a product of Teesta Tech.

Address: Moti Tower (4th Floor), 67/68 College Road, Chawkbazar, Chattogram – 4203, Bangladesh
Email: contact@teestaedu.com
WhatsApp: +880 1904‑116980 · Phone: +880 1969‑932266

2. What information we collect

When you contact us or use our enquiry forms, we may collect:

• Your name, email address and WhatsApp/phone number.
• Your study preferences — preferred destination, level of study, subject, intended intake, English test score and any university in mind.
• Any other details you choose to share with us in a message or note.

We only ask for information that helps us guide you. You don't have to provide everything.

3. How we collect it

We collect information directly from you — through the enquiry forms on this website, and when you message or call us on WhatsApp or phone, email us, or visit our office.

4. How we use your information

• To respond to your enquiry and give you study-abroad guidance.
• To match you with suitable universities and courses, and to support your applications and visa.
• To contact you about your enquiry and the services you asked about.

We do not sell your personal information, and we do not use it for unrelated marketing.

5. How we store and protect your information

Your enquiry details are stored in a secure database on our own website hosting, accessible only to authorised Teesta Tech staff through a password-protected admin area. Access is limited to the people who need it to help you.

We keep encrypted off-site backups so your information isn't lost. We retain your details for as long as needed to provide our services and for a reasonable period afterwards, unless you ask us to delete them sooner.

6. Sharing your information

We share only what's necessary, and only to help your application — for example, relevant details with the universities or partners you choose to apply to. We never sell your data or share it for third-party marketing.

7. Online payments

If you pay us online, the payment is processed by SSLCommerz, a licensed payment gateway in Bangladesh. You enter your card, mobile banking or bank details on the SSLCommerz payment page, not on our website, and we never see or store your full card or account details.

We receive from SSLCommerz only what we need to match the payment to you — such as your name, email or phone number, the amount, the date and the transaction ID — and we keep these payment records as required for accounting and to handle refunds. SSLCommerz handles your payment information under its own privacy policy.

8. Cookies and tracking

Our website uses only the cookies needed for it to work properly. We do not use advertising cookies. If we add analytics in future to understand how the site is used, we will update this policy.

9. Your rights

You can ask us to:

• Access the personal information we hold about you.
• Correct anything that's wrong or out of date.
• Delete your personal data from our records.
• Withdraw consent — stop us contacting you — at any time.

To do any of these, email us at contact@teestaedu.com.

10. Children's privacy

Our services are intended for prospective students, generally aged 16 and over. We do not knowingly collect information from young children. If you believe a child has provided us information, please contact us and we'll remove it.

11. Third-party links

Our website and guides may link to other sites (such as university or government pages). We're not responsible for their privacy practices — please read their policies.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows the latest version.

13. Contact us

Questions about this policy or your data? Email contact@teestaedu.com, message us on WhatsApp at +880 1904‑116980, or visit our office in Chawkbazar, Chattogram.